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Services · Backup

BIS Backup keeps your data safe and always available

The BIS Backup service automatically copies your web space, databases and—where included—mailboxes, storing them on a secondary datacenter away from your production site.

BIS Backup

What the backup included with every plan covers

Automatic copies stored on a secondary datacenter; frequency and scope depend on the plan. Check the product sheet and contract for details. For support contact our team.

BIS Backup automatically copies your web space, databases and mailboxes (where available) to a data center geographically separated from the production one.

Your data stays safe and available whenever you need it.

BIS Backup · History
Up to date
Full backup ✓ Completed
Today 3:00 AM 2.4 GB
Database backup ✓ Completed
Yesterday 3:00 AM 847 MB
Weekly backup ✓ Completed
Mon 3:00 AM 2.1 GB
Next backup Tomorrow 3:00 AM
Scheduled
  • Scheduled copy

    No manual steps needed

  • Separate site

    Geographic redundancy

  • Guided restore

    From the Client Area

  • Tiered retention

    Multi-level copies

Modes and frequency

How BIS Backup

Daily on every hosting profile, extra on-demand restore points where available, and near-hourly copies on Host Cloud: the exact mix depends on the service you activate.

  • All hosting profiles

    Automatic daily website backup

    Daily backup is available on every hosting profile and lets you restore the entire site content, a single folder, a single file, a database or a mailbox.

  • Smart and Genius plans

    On-demand website backup

    In addition to the daily backup, you can create personal restore points on Smart and Genius profiles via Softaculous Auto Installer. You can run two on-demand backups, kept for 30 days.

  • Host Cloud

    Hourly website backup

    On dedicated Host Cloud services, BIS Backup can run an hourly backup of all your data for the last 24 hours, letting you restore to the previous hour. Ideal for e-commerce and management systems.

Retention schedule

Multiple copy tiers: daily, weekly and monthly

As per the service sheet: daily, weekly and monthly copies covering up to about 90 days of history. Exact figures are detailed on the activated profile.

  1. Last 24 hours

    Daily copies

    One copy a day for the last 10 days: ideal for recent mistakes or quick rollbacks.

  2. Weeks

    Weekly copies

    One copy a week for the last 4 weeks: useful when the issue isn't obvious right away.

  3. Months

    Monthly copies

    One copy a month for the last 3 months: an overall window of up to about 90 days, in line with the plan sheet.

Plans and services

Where BIS Backup is included

The BIS Backup service is included on shared hosting, Host Cloud and multi-domain profiles, where offered. Details and activation remain on the product page.

Shared Hosting

Shared hosting compatible with every CMS, for any web project.

Starting from

59€ / year + VAT
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Host Cloud

Dedicated cloud hosting for very high-traffic sites.

Starting from

70€ / month + VAT
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Multi-domain

Splittable multi-domain hosting for web agencies and developers.

Starting from

50€ / month + VAT
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Encryption, firewalls and operational continuity complete data protection on our platforms.

Frequently asked questions

What is BIS Backup and what does it save?
BIS Backup is the recurring copy service included in many Host.it plans. It typically covers web space files and folders, supported databases and, where the profile includes it, mailboxes. The exact scope depends on the activated service.
Where are backup copies stored?
Copies are stored on a secondary datacenter, geographically separated from the production site (e.g. the Pisa area versus Turin), reducing the risk that a single event affects both the live environment and the backup.
How long do copies stay available?
Multiple tiers are typically available (daily, weekly, monthly) with an overall window of up to about 90 days, as per the service sheet. For exact frequencies and days, check the plan documentation or contact our team.
How do I restore files, a database or mail?
From the Client Area you can typically choose the point in time and what to restore (the whole site, folders, files, a database or mail, where available). For complex cases, support can guide you or step in via ticket.
Is BIS Backup included in my plan?
Yes, it's included—where offered—on shared hosting, Host Cloud and multi-domain profiles. Always check the product sheet and contract of your subscribed plan.
Can I get on-demand or more frequent backups?
On some plans you'll find on-demand backups (e.g. Smart and Genius profiles) or closer intervals on Host Cloud. For archives or application dumps you can also add object storage.